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Feedback and complaints

Feedback and complaints

Compassion Rehabilitation is committed to safeguarding each participant and other associated parties with our 'feedback and complaint' management and resolution system, ensuring that feedback and complaints are acknowledged, assessed and resolved. We are responsible to uphold the rights of people to complaint and will work to ensure people are not disadvantaged in any way because they have made a complaint.

Complaints can be made by ‘anyone’ in connection with the support and services provided by Compassion Rehabilitation, in a number of ways by:

phone us on 0492 942 406
email us @
in person
complete an online complaint form (below)

Complainant - Representative Details

Are you making this complaint on behalf of a participant?*

Yes

Complainant - Participant/Worker Details

Complainee Details

Complaint Details

Location type:*

Residential

Community

Specialist disability accommodation

Service outlet

Others

Have you referred this complaint to another agency?*

NDIS Commission

Disability Services

Equal Opportunity Agency

Health Care Complaints Commission

Ombudsman

Others

None

Declaration

I declare that:

to the best of my knowledge, the information provided in this form is true, correct and accurate*

I acknowledge that the giving of false or misleading information is both unethical and a termination event for the worker*